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LUM’S OTHER HALF MEETS VERANT’S CUSTOMER SERVICE – THANKFULLY, NO DEATHS WERE REPORTED [Author: Lums Other Half]

There was actually a bonafide red name in channel a GM Slainess – never did answer my 3 open channel questions nor my 3 private tells. Finally – someone with a handle of CS_Helper_SgtSarros decided to tell me it’s a 3rd party router problem since you know there are 85,000 people on with no problem (gotta love that – I’ve been on and one of that number – but NOT without problems)- then he pats me on the head and thinks he’s sent me on my merry way.

I don’t respond well to pats on the head and told him so – precisely that I was one of those number – but not without problems, and I’ve talked to many others experiencing exactly the same thing. Then – he tells me not to send him ‘threatening’ nor ‘harrassing’ messages – I thought I was being quite civil. I then re-explained the problem and got some kind of ‘warning’ message – and was kicked. I tried to log back in, but got an error message. That’s right… I was banned from the tech support chat room for daring to ask a tech support question.

Gee – guess I have a mark on my account now – and from someone NOT even with a blue name.

I’d still like to know what’s up with the connectivity. I’d like to play – if I could.