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Jeff Kaplan Does GDC, Explains How Not To Write Quests

Well, if you’re going to clone World of Warcraft, you could do worse than listen to the guys who cloned Everquest. Jeff Kaplan gave an opinionated talk that will probably have WoW players posting furiously for weeks.

“This is the worst quest in World of Warcraft,” he said. “I made it. It’s the Green Hills of Stranglethorn. Yeah, it teaches you to use the auction house. Or the cancellation page.”

“So I’m the asshole that wrote this quest. My philosophy was, I’m going to drop all these things around Stranglethorn, and it’s going to be a whole economy unto itself… It was horrible.”

“It was utterly stupid of me. The worst part… one of the things that taxes a player in a game like WOW is inventory management. Your base backpack that the game shipped with only has 16 slots in it. But basically at all times, players are making decisions. For a single quest to consume 19 spaces in your bags is just ridiculous.”

“So it’s a horrible quest, and I’m the only who made it, and somehow I am talking to you guys today.”

Most of Kaplan’s points boil down into the following:

  • People don’t like Lake Wintergrasp

You’ve played that shooter, that shooter that is fucking awesome… and then it’s got the one gimmick vehicle level, which you can tell they didn’t know what they were doing with vehicles, and it felt all floaty and things didn’t shoot right. The same mistake happened in World of Warcraft.

Lots of these vehicle quests, they’re more fun for the designer than they are for the player.

  • People don’t like delayed gratification

It’s a quest that starts at level 30, it spans 14 levels. And it ends with you having to kill Myzrael there, who’s a level 40 elite mob. So it’s basically like putting a brick wall in front of a player. Here you go, just bang your head against the wall for a while…

The reason that this is bad — it’s cool to have quest chains that span a lot of content, and feel kind of expansive and far-reaching. But the reason that this particular case is bad is because the player [loses trust] in the game.

  • People don’t like solving mysteries

We can unveil a mystery story, but at the end of the day, in the quest log it needs to say, ‘Go kill this dude, go get me this item.’ The mystery can’t be what to do [on the quest]. We wanted the action in WoW quests to be in the gameplay, not in figuring out what am I supposed to do.

  • People like choices. But they’re wrong.

…You show up to a quest hub, and your minimap is lit up like a Christmas tree with quest exclamation marks.

The weird thing is, if you ask our fans, they love this. This is to them a good quest hub… They go in and vacuum up the quests. But we’ve lost all control to guide them to a really fun experience.

  • People don’t like to read

I think it’s great to limit people in how much pure text they can force on the player. Because honestly… if you ever want a case study, just watch kids play it, and they’re just mashing the button. They don’t want to read anything.

Basically, and I’m speaking to the Blizzard guys in the back: we need to stop writing a fucking book in our game, because nobody wants to read it.

World of Warcraft has 12 million more subscribers than you do.

Barnett Does GDC, GDC Survives The Experience

Apparently, being a DIY punk involves giving a talk that has nothing to do with what you promised you’d talk about.

Game design theory is very complicated, he said, because people are overthinking the problem. “Theories in design are as timeless as the fashion of hats,” he said. The theories, he continued, are a means to sell a product and are nothing more than a series of catchphrases that get traction and are then sold to people. “This is because we don’t like chaos, we don’t like uncertainty,” he said. “So we look for earnest people with intelligent systems to sell. Prophets that can fortify our faith. It’s caustic, and it’s dangerous.”

Clearly, we need someone to struggle against the status quo of publishers who squelch innovation. Designers who aren’t afraid to advocate new ideas in the face of the conservative mainstream.

You know. Heretics!

Yes, But Do Panzer Elite Fallschirmjagers Enjoy Pina Coladas?

From the upcoming Company of Heroes megapatch:

- Timer tuned on Overwatch Cancel.
- Lieutenants area of effect bonuses had an unintended side effect of slaughtering retreating infantry. These values have been modified so that this does not happen anymore, but still maintaining the efficacy of the Lieutenant’s leadership bonuses.
- Lieutenants now enjoy long walks on the beach.
- British Churchill Tank Shock recharge timer increased from 60 to 75 seconds.

Kotaku Is Awesome

Apple, if this rumor is accurate, blazes new trails in screwing over developers.

(edit:

  • According to comments here and on the Kotaku story, the agreement in question hasn’t changed.
  • The default EULA Apple supplies to its app vendors (which can be replaced) specifically denies refunds.
  • Also, iPhone developers who have processed refunds haven’t been levied a 100% chargeback, just the expected 70% chargeback.
  • More details here.
  • So, uh, yeah, Kotaku.)

Marketing War Is Everywhere

Blizzard can stop advertising in addons, but they can’t stop it on websites!

picture-1picture-2picture-3“Hey, I like games with orcs. This game has orcs! Sign me up!”

Darkfall Improving, Now In 1999 Instead Of 1997

In Ultima Online’s Publish 13 notes Darkfall’s March 21 notes, Runesabre Tasos notes that availability is improving even though you still can’t technically buy the game, and then goes on to explain:

We have been permanently banning all accounts that we detect are using 3d party software exploits. Still, there are a few people who don’t understand this and continue installing and using these exploits. You will definitely be banned if you do this. No appeals and no excuses are accepted.

Macroing: We are working to address it at its source, but until then we need to enforce our policies. Before we do that we will appeal to players not actually playing the game to log off rather than leaving their character in-game. This will allow more people to be able to enjoy Darkfall instead of unmanned characters taking up server space. If you’re skilling up by not playing the game as it was intended, you will be kicked and repeated offenses will result in a ban.

In response, players have created flash movies involving OSI GMs running a PK guild Youtube movies involving Hitler running a PK guild.

Blizzard: No Charging For Addons

Announcement on the official forums

Which sucks for these guys. Also, apparently, for this guy, who plans to cease development of a mod which, though donation-ware, has supported him as a full time job. Possibly because his addon has more users than most MMOs.

Speculation is that this was sparked by Carbonite, the most popular for-pay addon, recently offering a free in-game ad-supported version, and some have pointed to a new terms of service that went live that includes a reference to in-game advertising through Massive’s in-game ad service.

Note that this is not, in and of itself, concrete proof that World of Warcraft is about to slap Mountain Dew billboards in Darnassus – the TOS above is actually for battle.net, which already sells advertising. Paul Sams of Blizzard has already clearly stated “Uh, we’re not THAT stupid” when Massive originally announced the Battle.net contract; the reason why the battle.net TOS shows up in World of Warcraft now is due to Blizzard moving their account system to a unified structure under battle.net. Still, given how insanely large the World of Warcraft market is… never say never… although many subscribers might . Even with a juggernaut like WoW, there is only so much that you can ‘monetize’ a player base before they revolt in disgust.

But, moving back to the original topic – what is motivating Blizzard’s addon crackdown? Probably a few reasons:

No more obfuscated code: the reasons of which would hopefully be clear. If an addon figures out how to exploit some bug in WoW’s LUA sandbox, it’s hard to replicate if you can’t see the code. Yet at the same time, without obfuscated code, selling addons is fairly pointless. Clearly, Blizzard decided addon safety trumps addon sales.

No more in-game advertising or donation solicitation: the reasons for which are somewhat less clear. It may have been that Blizzard wanted to shut down adware like Carbonite simply so that no player thinks Blizzard is selling ad space to, say, Transdneister Gold Farmers LLC. Perhaps they don’t particularly like the idea of addon users making money from a secondary market created by WoW. It’s difficult to say until we get a clear statement as to their intent, which hasn’t happened yet (but given QuestHelper’s high visibility, we may see shortly).

No more addons: the alarmist view seen in some of these discussions, that Blizzard simply wants to shut down addon development by making sure no one can collect donations. This is silly for a couple of reasons. First off, if Blizzard wanted to shut down addon development, they could simply remove the ability to load external addons in the next patch. It’s not that difficult. Second and most importantly, a lot of WoW’s value comes from those addons, and it’s an effective force multiplier in client development that later games have sought to emulate. Much of Blizzard’s live team patching of the client is ‘inspired’ by successful addons, such as MobHealth, ScrollingCombatText and Omen, all of which are now at various levels of implementation in the game’s basic client.

My view on the subject?

Prohibiting in-game advertising via addons is extremely justifiable. If anyone sells in-game advertising, it should be Blizzard itself. Not that they should. But for others to is pretty clearly skeevy, on a level with web sites that yoink news stories from RSS feeds and wrap ads around them pretending to provide their own content. (No link provided – I don’t feel like rewarding them with page views.)

Prohibiting direct sales of addons is somewhat dicey but justifiable, mainly due to what I wrote about code obfuscation. Still, simply making code obfuscation against the ToS would have the same effect and be less chilling.

Prohibiting in-game solicitations of donations isn’t as justifiable. It’s difficult to see what Blizzard gains by this, and it’s very easy to see what the player base loses. If the fear is that addons will become obnoxious with donation nags – this is a self-correcting problem.

Selling in-game ads in World of Warcraft is apocalyptically bad. To the degree that if they actually are planning on doing such a thing (which mind you, I don’t believe they are), I hope that Blizzard’s subscriber numbers fall at such an alarming rate that they immediately yank them back out. I am extremely tired of game companies selling advertising in games I already paid for ONCE. Selling advertising in games I pay for ON A MONTHLY BASIS is not acceptable. Period. End of sentence. There is no justification. None. If you don’t make enough off my subscription fee, raise the subscription fee. I will not pay a monthly fee to be a pair of eyeballs for you to make still more money off of.

Not that Blizzard has already done that or anything.

A Subtle Commentary On Faith

Don’t shoot the puppy.

This Just In: Women Exist In The Gaming Industry

Tom Chick at Fidgit justifiably lambasts a clueless blog posting.

Women are being “left on sidelines” in the “video game revolution”, according to the LA Times… But the real question is – assuming it is, indeed a Bad Thing – what can be done about it? And the answer to this, I fear, is not much.

He then goes on to explain that the problem basically is that Math Is Hard. Which is an excuse like any other – there are female engineers, just as much as female producers, female designers, and female artists. There are fewer of them than their male counterparts, but they exist, in every discipline, and an aggressive hiring policy that values diversity can succeed. (Mythic deserves a lot of kudos here, by the way – it was one of the most gender-inclusive workplaces I’ve ever encountered in the industry.)

The real problem, of course, not to put too fine a point on it, is that there just aren’t that many women willing to put up with the game industry’s bullshit. Perhaps that should be addressed before the whole math-is-hard-yo thing.

STOP.

Mormon time.

(By the way, in case it’s not obvious, this is actually from an 80′s-era anti-Mormon propaganda video.)