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	<title>Broken Toys &#187; SWG</title>
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	<link>http://www.brokentoys.org</link>
	<description>Random Comments About Gaming And Tractors</description>
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		<title>I Feel A Disturbance In The Force, As If Several Servers Cried Out In Terror, And Then Were Silenced</title>
		<link>http://www.brokentoys.org/2011/06/24/i-feel-a-disturbance-in-the-force-as-if-several-servers-cried-out-in-terror-and-then-were-silenced/</link>
		<comments>http://www.brokentoys.org/2011/06/24/i-feel-a-disturbance-in-the-force-as-if-several-servers-cried-out-in-terror-and-then-were-silenced/#comments</comments>
		<pubDate>Fri, 24 Jun 2011 21:45:34 +0000</pubDate>
		<dc:creator>Scott Jennings</dc:creator>
				<category><![CDATA[SWG]]></category>

		<guid isPermaLink="false">http://www.brokentoys.org/?p=5276</guid>
		<description><![CDATA[SOE to close Star Wars Galaxies in December. On December 15, 2011, Sony Online Entertainment (SOE) and LucasArts will end all services (MMO and Trading Card Game) for Star Wars Galaxies (SWG). The shutdown of SWG is a very difficult &#8230; <a href="http://www.brokentoys.org/2011/06/24/i-feel-a-disturbance-in-the-force-as-if-several-servers-cried-out-in-terror-and-then-were-silenced/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://forums.station.sony.com/swg/posts/list.m?topic_id=1220357">SOE to close Star Wars Galaxies in December.</a></p>
<blockquote><p>On December 15, 2011, Sony Online Entertainment (SOE) and LucasArts will end all services (MMO and Trading Card Game) for <em>Star Wars</em> Galaxies (SWG). The shutdown of SWG is a very difficult decision, but SOE and LucasArts have mutually agreed that the end of 2011 is the appropriate time to end the game.</p></blockquote>
<p>The launch of a different Star Wars-related MMO by a competitor in late 2011 is, no doubt, a coincidence.</p>
<p>Massively has <a href="http://massively.joystiq.com/2011/06/24/exclusive-smedley-on-the-sunsetting-of-star-wars-galaxies/">more from John Smedley on SWG&#8217;s closure.</a></p>
<blockquote><p>The decision to shut down <em>SWG</em> is first and foremost a business decision mutually agreed upon between SOE and LucasArts. LucasArts has a new game coming out, and the contract would be running out in 2012 anyway, so we feel like it&#8217;s the right time for the game to end.</p>
<p><strong>SOE has taken flak for various problems in the game&#8217;s past &#8212; do you think the company will take a reputation hit for this decision, and are you prepared for that?</strong></p>
<p>There&#8217;s really nothing we can do about it. We&#8217;ve taken some hard-knocks for <em>SWG</em> in years past with the NGE. We&#8217;ve apologized for it. It was a mistake, and not one we&#8217;re going to make as a company ever again. But we&#8217;re really proud of the great work that we&#8217;ve done over the years since then. I&#8217;m really proud of the game. It&#8217;s great. Is it going to bum people out that it&#8217;s over? Yes. Including us. Maybe even especially us.</p>
<p><strong>How<em> is</em> the staff taking it?</strong></p>
<p>Well, nobody&#8217;s losing his job or anything. They&#8217;re going to be transferred onto an undisclosed new project in Austin.</p></blockquote>
<p>For now, I leave you with the best of SWG:</p>
<p><a href="http://www.youtube.com/watch?v=1aqSp7Qji-M">www.youtube.com/watch?v=1aqSp7Qji-M</a></p>
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		<slash:comments>15</slash:comments>
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		<title>Customer Service Is Hard</title>
		<link>http://www.brokentoys.org/2009/06/09/customer-service-is-hard/</link>
		<comments>http://www.brokentoys.org/2009/06/09/customer-service-is-hard/#comments</comments>
		<pubDate>Tue, 09 Jun 2009 19:56:31 +0000</pubDate>
		<dc:creator>Scott Jennings</dc:creator>
				<category><![CDATA[Angry Candy]]></category>
		<category><![CDATA[Community]]></category>
		<category><![CDATA[SWG]]></category>

		<guid isPermaLink="false">http://www.brokentoys.org/?p=3830</guid>
		<description><![CDATA[SWG&#8217;s new community manager takes a different tack from what we&#8217;ve seen previously &#8211; managing threads by BEATING THEM INTO SUBMISSION! YAAR! CHOKE HOLD! NO TAP OUT! YAAAARGH! No, really. Apparently one of his first acts was in making a &#8230; <a href="http://www.brokentoys.org/2009/06/09/customer-service-is-hard/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>SWG&#8217;s new community manager takes a different tack from what we&#8217;ve seen previously &#8211; managing threads by BEATING THEM INTO SUBMISSION! YAAR! CHOKE HOLD! NO TAP OUT! YAAAARGH!</p>
<p>No, really. Apparently one of his first acts was in making a Friday grab bag-style feature not about SWG, but about its associated collectible card game. <a href="http://forums.station.sony.com/swg/posts/list.m?&#038;topic_id=925655">The community was unhappy</a>. But then, they were pacified with clear, calm, mature responses!</p>
<blockquote><p>I feel shafted by many in this community. I am doing my job and I get all this flack about it?</p></blockquote>
<blockquote><p>troll my forums again and we&#8217;ll have an issue.</p>
<p>Opinion on the post is one thing but comments towards me, on something I had to do on my 3rd day on the job, is another.</p></blockquote>
<blockquote><p>I am offended too. That people will take all this time to do nothing but post all this negative text on my first FF. Give me a break. I have been here just over a week and not given a chance to do anything what so ever to make things better but keep spending my time replying to posts that I am sure were made for the previous TCG sets.</p></blockquote>
<blockquote><p>Please don&#8217;t see if I am all talk.</p></blockquote>
<blockquote><p>ahhhh.. you hurt me&#8230; I am&#8230;&#8230; I&#8230;.. I am crying.. what ever. IT IS LOOT CARDS.  LOOOOOOOOOOOOOOOT for in GAMMMMMMMMMMMMMMMMMME and that brings in new PLAYERSSSSSSSSSSS.  and new players mean more members for guildddddddddddddddddssssssssssssss..  and I am am tired of reading all this about TCG and getting nothing done for events I wanted to do let alone badge ideas. Now I just want to make a badge with a crying smiley on it and blast it out on here.</p>
<p>I get it. You don&#8217;t like it.  Attacking me got you on a list you would rather not be on with me.  May as well go talk to yourself now.</p></blockquote>
<blockquote><p>to make it faster I right click and open quote on each post I want to reply on. I want to make sure I give that personal touch. It floods the thread too just like the trolls have done for too long. lol</p></blockquote>
<blockquote><p>Now I just want to dust off the ban button.. put away my project lists for FF&#8217;s events, badges, and other things I wanted to do and had in works ALREADY and just slam away at this thread until people get it that I am not any of the other CRM&#8217;s that were here before.  That I love to have fun but once you get me POd it&#8217;s game on. </p></blockquote>
<blockquote><p>hmmm. Well..  is it? or is it not? If I am smiling while I type am I angry? LOLOLOL  This is fun for me. Just a waste of time for you all that want something done for SWG</p></blockquote>
<p>And that&#8217;s just <strong>his first week</strong>. Tune in next week when someone posts about gungans!</p>
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		<slash:comments>100</slash:comments>
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		<item>
		<title>&#8220;The Imperial Senate will no longer be any concern to us&#8230; oh, wait.&#8221;</title>
		<link>http://www.brokentoys.org/2007/07/11/the-imperial-senate-will-no-longer-be-any-concern-to-us-oh-wait/</link>
		<comments>http://www.brokentoys.org/2007/07/11/the-imperial-senate-will-no-longer-be-any-concern-to-us-oh-wait/#comments</comments>
		<pubDate>Wed, 11 Jul 2007 18:18:37 +0000</pubDate>
		<dc:creator>Scott Jennings</dc:creator>
				<category><![CDATA[Community]]></category>
		<category><![CDATA[SWG]]></category>
		<category><![CDATA[_]]></category>

		<guid isPermaLink="false">http://sjennings.wordpress.com/2007/07/11/the-imperial-senate-will-no-longer-be-any-concern-to-us-oh-wait/</guid>
		<description><![CDATA[Star Wars Galaxies announces formation of player-run Galactic Senate Basically similar to Team Lead-style programs run by other games (including SWG), but this time with codified in-game presences.]]></description>
			<content:encoded><![CDATA[<p><a href="http://starwarsgalaxies.station.sony.com/en_US/players/content.vm?id=66959">Star Wars Galaxies announces formation of player-run Galactic Senate</a></p>
<p>Basically similar to Team Lead-style programs run by <a href="http://www.camelotherald.com/teamleads/">other games</a> (<a href="http://swvault.ign.com/View.php?view=Events.Detail&amp;id=18">including SWG</a>), but this time with codified in-game presences.</p>
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		<slash:comments>10</slash:comments>
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