GOG.com, the download service that specializes in ancient games old people like me like, admits that they are a bunch of liars.
First of all we’d like to apologize to everyone who felt deceived or harmed in any way by the closedown of GOG.com. As a small company we don’t have a huge marketing budget and this why we could not miss a chance to generate some buzz around an event as big as launching a brand new version of our website
I'm sure all the people who were unable to download the purchases they paid for are fine with that being because Gregor in Web Design wanted to show off his new Ajax library.
The game industry is widely viewed as lacking in professionalism, ethics, and simple maturity. Events such as this don't help.
Plus, it's just really *dumb*. When your entire business model is getting people to send you money for virtual things, you don't hold a big event to point out "Hey, we can cut off access to your purchases with no notice, and for really profoundly stupid reasons!"