CCP released a video of two very tired people who work and/or play on Internet Spaceships...
...along with two statements from them which were somewhat interesting.
CCP Zulu (aka Arnar Hrafn Gylfason, Eve's senior producer)
The investment of money in EVE should not give you an unfair advantage over the investment of time. The CSM, under NDA, has been presented with CCP‘s plans for continued evolution of the business model and agrees that nothing they saw breaks this principle. CCP has committed to sharing their plans with the CSM on this front on an ongoing basis.
The Mittani (aka Alexander Gianturco, Eve's senior politician)
We believe that the situation that has unfolded in the past week has been a perfect storm of CCP communication failures, poor planning and sheer bad luck. Most of these issues, when dealt with in isolation, were reasonably simple to discuss and resolve, but combined they transformed a series of errors into the most significant crisis the EVE community has yet experienced.
Now it's up to the players to determine if they quit shooting their lasers at statues and resume shooting them at one another.